What is an Emotional Credit?

HOW DO I GAIN RAPPORT?

Every salesperson wants to know how to do this but it is in fact a skill that everyone should learn. We are all in the business of influencing others to meet our needs. Although this isn’t always what we should be doing it is nevertheless an important skill and at its highest level, is actually impossible to abuse so I am happy to share it here. To influence and build rapport with people, you must make them feel good. This must be a genuine and sincere effort or else it will come across as repulsive and you will have created a distance. HELP people feel good about themselves and the decisions they make. This is not like a drug to the brain, it is a drug in the brain! Neuro chemicals are released when we are complimented. It helps us to feel good about ourselves. Nowadays many people have difficulty accepting praise which is a real shame, drawing attention to this when you see it is a great service to people. Do not criticise people however. If you do you deplete the emotional credit you hold with them. I cannot remember exactly where I came across this concept of emotional credit, but I have spent many years being grateful for it with each one of the relationships I have in my life. The people in your life hold an account for which the credit is based purely on feelings. If you help them feel good and are sincere about it, the account will build up. If you are critical and self-centred you will drive this account into overdraft. The more credit you have with an individual, the greater your influence will be. Acting with integrity will build credit with most people who are able to recognise this quality. This may not be the case with people who don’t recognise this quality but that is absolutely fine. You shouldn’t want to be in the company of people who don’t resonate with these qualities as they can, generally speaking, be very unconscious and can cause great conflict for you. Love your family unconditionally and serve everyone that comes into your life and you will gain great influence. The greatest and most influential leaders have been those that serve with the others best interest at heart. If you don’t believe in what you sell, then don’t sell it! You must believe in what it is that you sell in order to emote properly the benefits of your product or service. This cannot be abused when used correctly and is at its most powerful when supplemented with belief.